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Cookie & Tracking Policy

Understanding how Mindula uses tracking technologies

Last Updated: December 2024

What Are Cookies and Tracking Technologies?

When you visit mindula.com, we use various tracking technologies to enhance your experience and improve our financial forecasting platform. Think of cookies as tiny digital notes that help our website remember your preferences and understand how you interact with our services.

These technologies include traditional HTTP cookies, web beacons, pixel tags, local storage, and session identifiers. Each serves a specific purpose in making your interaction with Mindula more personalized and efficient. We're transparent about how these work because your privacy matters to us.

At Mindula, we believe in giving you control over your digital footprint while providing the financial tools you need to succeed.

Types of Tracking We Use

Our tracking technologies fall into four main categories, each designed to serve you better while respecting your privacy choices.

Essential Cookies

These keep mindula.com running smoothly. They handle your login sessions, remember your security preferences, and ensure our financial calculators work properly. Without these, basic website functions wouldn't operate.

Functional Cookies

These remember your dashboard layout, currency preferences, and notification settings. They make your return visits more convenient by keeping your personal Mindula experience just the way you like it.

Analytical Cookies

We use these to understand which features help you most with financial planning. This data helps us improve our forecasting tools and create better resources for South African businesses.

Marketing Cookies

These help us show you relevant content about financial planning and business growth. They also measure how effective our educational content is in helping users understand financial forecasting.

How Tracking Enhances Your Experience

Here's what happens behind the scenes to make your Mindula experience better:

Remembering your dashboard customizations and preferred financial metrics
Keeping you logged in securely across different pages and sessions
Saving your progress on financial planning worksheets and calculators
Showing relevant tips based on your business type and financial goals
Protecting your account from unauthorized access and security threats
Loading pages faster by storing frequently accessed data locally
Providing customer support with context about your account activity

When you use our financial forecasting tools, tracking helps us understand which features are most valuable. This means we can focus our development efforts on the tools that actually help South African businesses grow and plan better.

Data Retention and Your Control

Different types of tracking data have different lifespans, and you have various levels of control over each:

Session Only
Login sessions and temporary preferences are cleared when you close your browser
30 Days
Marketing preferences and campaign tracking expire after one month
12 Months
Dashboard settings and functional preferences last up to a year
24 Months
Anonymous analytics data helps us improve features over two years

You can delete most of this data anytime by clearing your browser's stored data or adjusting your account settings. Some essential security cookies will recreate themselves to protect your account, but all optional tracking respects your choices.

Managing Your Browser Settings

Every major browser gives you control over cookies and tracking. Here's how to adjust settings in the most common browsers:

Google Chrome
Settings → Privacy and Security → Cookies and other site data. Choose your preferred level of cookie blocking and manage site-specific permissions.
Mozilla Firefox
Settings → Privacy & Security → Enhanced Tracking Protection. Select Standard, Strict, or Custom protection levels based on your preferences.
Safari
Preferences → Privacy tab → Block all cookies or prevent cross-site tracking. Safari blocks many trackers by default.
Microsoft Edge
Settings → Cookies and site permissions → Manage and delete cookies. Choose between blocking all, third-party, or no cookies.

Remember that blocking certain cookies might affect how well mindula.com works for you. Essential cookies are necessary for basic functionality, but you can experiment with different settings to find what works best.

Third-Party Services and Partners

Mindula works with trusted partners to provide better services. These might include analytics providers, security services, and customer support tools. Each partner has their own privacy practices, and we choose partners who respect user privacy.

Some examples include payment processors for subscription billing, cloud hosting services for data storage, and analytics tools that help us understand user behavior. We don't share personal information unnecessarily, and we require our partners to protect any data they process on our behalf.

We regularly review our third-party relationships to ensure they meet our privacy standards and South African data protection requirements.

Updates and Changes

As Mindula grows and technology evolves, we may update this policy. We'll notify you of significant changes through your account dashboard or email. Minor clarifications and updates will be posted here with a new date.

We encourage you to review this policy periodically, especially if you have concerns about privacy or if you notice changes in how our website behaves. Your continued use of mindula.com after policy updates means you accept the changes.

Questions About Our Cookie Policy?

17 Johannes Meyer Dr, Bassonia, Johannesburg, 2191, South Africa
Phone: +27333424631
Email: [email protected]

Contact Information

17 Johannes Meyer Dr
Bassonia, Johannesburg, 2191
South Africa
+27333424631
[email protected]

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